Last updated September 24, 2026
Digital products
Because digital products are delivered electronically, purchases are generally final once the download or access link has been delivered.
Technical problems or duplicate purchases
If a file is defective, inaccessible, or purchased more than once by mistake, contact Kevin@LucidBearing.com within 14 days. LucidBearing will work to provide a replacement or, when appropriate, a refund.
Workshops and advisory services
Cancellation, rescheduling, and refund terms for workshops or advisory services will be stated in the applicable proposal or agreement.
How to request help
Email Kevin@LucidBearing.com with the purchaser name, product, purchase date, and a brief description of the issue.